+1 833-678-0017

Privacy Policy

Last Updated: November 14, 2024

At National Relief Telecom, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website nationalrelieftelecom.com, or contact us by phone, email, or through our physical office located at:

651 N. Broad St., Ste. 206 Middletown, DE 19709
Phone: +1 833-678-0017
Email: support@nationalrelieftelecom.com

Please read this policy carefully to understand our practices regarding your personal information. By using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name, address, email address, phone number, and other contact details.
  • Information provided when applying for a job or submitting inquiries.

b. Automatically Collected Information:

  • IP addresses, browser types, device information, and pages visited on our website.
  • Cookies and similar tracking technologies to enhance your online experience.

c. Information from Third Parties:

  • Information from partners or publicly accessible sources for background checks or credit assessments, where applicable.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support.
  • Process job applications or employment inquiries.
  • Improve and personalize your experience on our website.
  • Conduct analytics to enhance our services.
  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as website hosting, email services, and customer support.
  • Legal Requirements: To comply with legal processes or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.


4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or data storage system can be guaranteed 100% secure. While we strive to protect your information, we cannot ensure or warrant its absolute security.


5. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to your information if it is inaccurate.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Opt-out: Opt-out of marketing communications by contacting us.

To exercise these rights, please contact us at support@nationalrelieftelecom.com.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and enhance your browsing experience. You may choose to disable cookies through your browser settings; however, this may affect the functionality of our website.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.


9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

National Relief Telecom
651 N. Broad St., Ste. 206
Middletown, DE 19709
Phone: +1 833-678-0017
Email: support@nationalrelieftelecom.com


By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Scroll to Top

Business Development & Strategy

Scale strategically with insider expertise.
NRT provides high-level business strategy services for telecom carriers under joint-ownership models. These include market research, competitive positioning, vendor and sales management, distribution strategy, and partnership development.

Backed by industry experts and proven frameworks, we help you navigate market entry, expansion, and long-term success.

Customer Support

Deliver exceptional customer experiences.
Our customer support services include call center setup, technical support, and onboarding and provisioning support. NRT empowers carriers to offer best-in-class support, driving brand loyalty and customer satisfaction.

Whether it’s Tier 1 assistance or full technical troubleshooting, we help you keep your subscribers happy and engaged.

Operational Services

Simplify your backend with expert support.
NRT reduces complexity for new telecom operators by offering regulatory compliance assistance, SIM card management, and wholesale agreement handling. We also help protect your business through fraud detection and telecom security measures. On top of that, our logistics and supply chain management solutions ensure your operations run smoothly from procurement to delivery.

Focus on growth while we take care of the critical yet time-consuming details.

Software & Platform Solutions

Power your operations with smart platforms.
NRT offers turnkey technology solutions tailored for telecom providers, including Billing and Operational Support Systems (BSS/OSS), VoIP voice setup, and MVNO/MVNE management platforms. Our integrations span CRM systems, data analytics tools, and SIM card lifecycle management to ensure visibility, automation, and scalability.

From provisioning to customer management, our modular platforms are ready to meet your operational and business needs out of the box.

Infrastructure & Network Services

Build your network with confidence.
NRT provides comprehensive infrastructure solutions including network design and setup, carrier interconnection management, and telecom equipment procurement. We manage data centers and hosting, and offer full Network Operations Center (NOC) support. Additionally, we handle LifeLine and ACP program management, ensuring compliance and optimized access to government subsidies.

With NRT, new carriers get a fast-track to robust, scalable, and regulatory-compliant telecom infrastructure.