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Phone/Chat/Email Bilingual Sales Representative – Healthcare / Stem Cell Therapies

Phone/Chat/Email Bilingual Sales Representative – Healthcare / Stem Cell Therapies
Company: National Relief Telecom of Colombia
Location: Medellín, Colombia
Work Modality: On- Site
Contract Type: Full time
Benefits: All statutory benefits under Colombian law
Compensation: COP $3,000,000 base salary + commissions for closed sales
Category: BPO Services

Role Objective
Manage inbound phone, chat, and email inquiries from prospective patients interested in stem cell therapies. Provide clear and trustworthy information, schedule medical appointments, and close sales through persuasive, compliant communication across remote channels. Conduct timely, structured follow-ups to drive conversions and revenue.

Key Requirements

  • Advanced English proficiency (C1 or higher) — excellent phone presence and strong written English for chat/email
  • Proven consultative sales experience, ideally in medical, wellness, or aesthetic services
  • Target-driven, resilient, and disciplined in follow-up and pipeline management

Preferred Qualifications

  • Background or training in healthcare, nursing, physiotherapy, aesthetic medicine, biotechnology, or related fields
  • Familiarity with medical terminology, regenerative medicine, or biological therapies
  • Experience selling high-value services and serving international clients via remote channels

Responsibilities (Remote Channels Only)

  • Handle inbound calls, chats, and emails from prospects seeking stem cell treatments
  • Conduct needs assessments and present services, processes, pricing, and clinical details via phone/chat/email
  • Address objections, build trust, and convert leads into scheduled appointments
  • Perform timely follow-ups across remote channels to close sales
  • Accurately log interactions and sales activity in the CRM
  • Meet or exceed KPIs: conversion rate, revenue, response times, pipeline hygiene, and communication quality

What We Offer

  • Full time contract
  • COP $3,000,000 base salary + commissions for each closed sale
  • All legal benefits (per Colombian law)
  • Ongoing training in regenerative medicine
  • Professional growth, stability, and a supportive, performance-driven culture

Ready to advance your sales career in healthcare?
 Apply now and join National Relief Telecom of Colombia, where your remote-selling skills and healthcare interest make a real impact. 

Job Category: BPO Services
Job Type: Full Time
Job Location: Medellín

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